Thinking of mHealth? Your Physicians Will Thank You

Posted by: Neil James // December 12th, 2011

Launching a mobile marketing program for your hospital or clinic won’t just benefit your patients – it helps your doctors too. And as we all know, when the doctors are happy, life at the clinic seems to run just a little smoother.

David Lee Scher, MD, discusses this phenomenon in a new article for KevinMD.com, 5 Reasons Why Physicians Will Love Mobile Health. One of the strongest reasons doctors will love mobile marketing, according to Dr. Scher, will be the positive effect that mobile has on adherence to treatment regimens and medication. Further, Dr. Scher states, mobile technology will allow physicians to access the health status of their patients in more frequent intervals than quarterly, bi-annual or annual visits allow.

@NeilAndrewJames


Cell Phone Usage Patterns Detect Illness

Posted by: Meghan Blackford // May 12th, 2011

Chances are that while you’re anxiously downloading a cool, new iPhone app, you’re not thinking about all the personal information you are transmitting to third parties. Most people don’t realize that by downloading applications, you’re giving companies access your view your digital footprint – your location, billing address, phone id, when you use your phone, and what types of content you’re pulling down.

No, no … It’s not 1984, it’s 2011. And in 2011, cell phone data is being analyzed to help scientists understand trends in human behavior – and with some pretty impressive results.

“By analyzing changes in movement and communication patterns, researchers could also detect flu symptoms before the students themselves realized they were getting sick,” according to a group of MIT scientists chronicled by Robert Hotz in an article for the Wall Street Journal, The Really Smart Phone.  “Scientists have always thought of individuals as being unpredictable. These regularities [in behavior] allow systems to learn much more about us as individuals than we would care for.”

Since research on these fronts is still being collected and collated, it’s too early for us to understand exactly where these advances will lead us. Marketers, however, should expect to have a richer understanding of consumers and consumer behavior based on these findings in the future.

@MJBlackford


The Quiet Threats of the mHealth Boom

Posted by: Neil James // May 11th, 2011

The Quiet Threats of the mHealth Boom

Imagine this scenario. A passenger on a bus requires CPR resuscitation. There are no qualified paramedics. Another passenger uses a mobile app that instructs the user how to perform CPR. The first passenger dies. Is the person who performed CPR liable? How about the app-maker?

On a particularly busy day, a care provider uses a symptom checker on their mobile device to diagnose a patient. The diagnosis proves incorrect, and the patient’s condition significantly worsens. Is the maker of the app liable?

Over 10,000 health-related mobile apps targeting consumers are available in the Apple iTunes store – a figure that’s expected to continue its exponential growth. Unfortunately, as Jane M. Von Bergen reports in a new article for the Philly Inquirer, Caution Urged As Smartphone Technology Expands Into Medicine and Health, regulatory oversight has not kept pace with the growth of mobile health apps, creating the potential for thorny, litigious situations such as those described above.

@NeilAndrewJames


Could Health-Related Mobile Games Like ZamZee Improve Diet, Medication Compliance?

Posted by: Neil James // April 21st, 2011

Could Health-Related Mobile Games Like ZamZee Improve Diet, Medication Compliance

What motivates people to practice healthy behaviors? Not the common-sense behaviors like getting a screening when you feel an unnatural lump. We’re talking systemic disciplined behaviors like improving one’s diet or exercising regularly. Nagging doesn’t seem to work, and instilling fear is only marginally better. Interestingly, the answer might be promoting friendly competition. As reported by Mobile Marketing Watch in Could Health Gaming Play An Important Role In mHealth Innovation, a new article in the Journal of American Medicine found that health-related mobile games like Zamzee have the potential to improve adherence to easily abandoned healthy behaviors such as proper diet, exercise and medication compliance. Though empirical data is still limited, the JAMA article cites a study where children who played a Nintendo game where one administered insulin shots, selected foods and maintained insulin levels for a Type 1 Diabetic had a 77 percent reduction in diabetes-related emergency visits.

@NeilAndrewJames


Four Components of a Strong Mobile Healthcare Strategy

Posted by: Neil James // April 14th, 2011

Four Components of a Strong Mobile Healthcare Strategy

It’s time to get out in front of your competitors a launch your clinic into the mobile space. So where do you start? Text message campaign? Branded mobile app? Mobile website? There are so many options, and you can’t afford all of them. Thibaud Guymard offers four recommendations that healthcare marketers can use to develop a strong mobile marketing strategy in his article for Creation Healthcare, 4 tips for Mobile Healthcare Engagement. Not surprisingly, many of Guymard’s recommendations are customer-centric, urging marketers to learn where, when and how customers are using their mobile devices. Guymard also implores marketers to measure their results and adopt a long-term approach, changing and optimizing their strategy as necessary.

@NeilAndrewJames


Customers Enthusiastically Embrace Prescription Refill Text Notification

Posted by: Neil James // April 8th, 2011

Customers Enthusiastically Embrace Prescription Refill Text Notification

Maybe it’s a little strange that our kids and younger generation send and receive 3,000 texts every month. That said, those text notifications that our bills our paid or that plans have changed are pretty darn convenient, even if we don’t want to let anybody know. One healthcare application that has benefited from the ease and convenience of text messaging has been prescription refill notification, as documented by Brian Dolan in an article for MobiHealthNews, Walgreens: One Million Subscribe to Prescription Text Alerts.  According to the article, half of all Walgreen’s prescription orders originating from a mobile device are now from Refill by Scan, available since November to iPhone and Android users. Dolan reports that Walgreens has been extremely pleased with the text message notification performance, and plans to launch a new ad campaign to promote further mobile services.

@NeilAndrewJames


San Francisco’s Rock Health Becomes a Hotbed for Healthcare Apps

Posted by: Meghan Blackford // March 30th, 2011

San Francisco Rock Health Becomes a Hotbed for Healthcare Apps

Say hello to the newest players in the mobile healthcare app arena – the Harvard Business School prodigies. As chronicled in the Mobile Marketing Watch Article, Harvard Students Aim to Rock Mobile Health Initiative, the Health 2.0 Incubator, Rock Health, is “a group of dedicated individuals working to catalyze innovation in the interactive health space.” Teaming up with Harvard advisors and partners, it should be exciting to see what these young minds come up with.

@MJBlackford


Physicians to Recommend Mobile App Health Monitoring in Tandem With Treatment

Posted by: Meghan Blackford // March 8th, 2011

Physicians to Recommend Mobile App Health Monitoring in Tandem With Treatment

Mobile applications have revolutionized the way Americans access information. Whether it’s your calorie counter or your transit app telling you if your bus is running behind – mobile apps provide up-to-the-minute content to subscribers at an affordable price.

The last few years have seen mobile apps grow in popularity, and according to Janice Simmons in her article for FierceMobileHealthcare,  Traditional Healthcare Channels Expected to Take Over Apps Distribution, physicians in coming years will be encouraging their patients to download mobile apps to monitor their health. By “prescribing or suggesting applications for their patients as components of treatment,” doctor’s critical eye and careful scrutinizing could be helpful for consumers who find it difficult to navigate the mobile health app marketplace.

@MJBlackford


The Most Significant Immediate Threat Facing Mhealth

Posted by: Neil James // February 16th, 2011

The Most Significant Immediate Threat Facing Mhealth

Just like their computing counterparts, mobile devices have clearly been beneficiaries of Moore’s Law which (basically) states that computing power capabilities double every two years. In healthcare, this law has manifested in the proliferation of medical apps such as Epocrates, Medscape and Medcalc. But as Sara Jackson reports in an article, mHealth Investment: Hype or Hope, mobile healthcare faces a threat rooted not in technology or adoption but economics. According to Jackson, despite the global rise of mobile healthcare, the majority of the technology providers are small businesses and more prone to the ebbs and flows of economic currents. Jackson cites the example of Muve, an obestity medical device company that, despite winning “breakthrough idea of the year” in 2007 and earning backing from the Mayo Clinic, was forced to shut down last year.

@NeilAndrewJames


Young, Affluent More Open to Online Health Consultations

Posted by: Meghan Blackford // February 3rd, 2011

For many people with chronic conditions, frequent trips to the doctor are just an unavoidable part of life. It can feel like a chore, rushing to meet with your doc over lunch, or sitting in traffic at the end of a busy work day, just to be examined and discuss things that typically aren’t all that enjoyable. Nowadays, luckily, there are online doctors who can assess you via the web – you don’t’ even need to leave the comfort of your living room.

Reactions vary to these experiences, and according to Matthew Arnold in an article for Medical Marketing & Media, Americans of Two Minds on Virtual Visits, Remote Care, younger individuals are more comfortable with online doctor visits than baby boomers are. Whether or not you choose to take advantage of this option, it’s great to see that health care marketers are making appointment scheduling easier for the average Joe.

@MJBlackford